If a product requires any documentation, download links can be found on the “Product Support” page. If you have any issues please contact us and we will try our best to assist you.
All orders are posted in boxes, as mail sorting machines can flex letter mail and damage things like circuit boards. Parcels ship out once a week.
As of August 29th, 2025, the removal of the $800 deminimums between the USA and Canada requires Canada Post shipments to have prepaid customs. For the time being we will not be using Canada Post for parcels headed to the US.
International orders shipped with UPS or FedEx will have additional brokerage and import fees applied upon entry to your country. These fees are collected by the carrier upon delivery!
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